Every day help for our customers
At Deity Lounge, customer satisfaction is our top priority. Our dedicated customer support team is committed to providing exceptional assistance to ensure your shopping experience is seamless and enjoyable. Whether you have questions about product features, need help navigating our website, or require assistance with an order, we’re here to help every step of the way.
If you need more help
Please get in touch at hello@deitylounge.co.uk and a member of our team will assist you with your query.
- To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your purchase securely.
We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All transactions are processed securely through our payment gateway.
We offer standard and express shipping options for UK orders, with delivery times varying based on the selected shipping method and your location. International shipping options are also available for select destinations.
Yes, we have a hassle-free returns policy. If you’re not completely satisfied with your purchase, you may return it within 14 days for a full refund or exchange. Please refer to our Returns Policy for more information.
Yes, we take your privacy and security seriously. We use industry-standard encryption and security measures to protect your personal information. Your data will never be shared with third parties without your consent.
Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery online.
We aim to process orders quickly, so please contact us as soon as possible if you need to cancel or modify your order. Once an order has been dispatched, we may not be able to make changes.
Our customer support team is here to assist you with any questions or concerns you may have. You can reach us via email at hello@deitylounge.co.uk or through our website’s contact form. We strive to respond to all inquiries promptly.
Yes, we frequently run promotions and offer discounts to our customers. Be sure to sign up for our newsletter or follow us on social media to stay updated on the latest deals and offers.
We value your feedback! You can leave a review on our website for products you’ve purchased, or you can contact us directly with any comments or suggestions. Your input helps us improve our products and services.
